AgentIndex icon
AgentIndex
libredesk logo
libredesk
★ 3.1k
vs
cindy logo
cindy
★ 7.4k

libredesk vs cindy

libredesk: LibreDesk is an open-source, self-hosted customer support desk distributed as a single binary, with a shared inbox for email, live chat and WhatsApp. It adds a help center, an AI assistant that answers from the knowledge base, an agent copilot, automations and SLA tracking.; cindy: Cindy is an open-source AI agent that brings several harnesses (Claude Code and Codex first), models and tools into one agent running locally on your machine with your real files and logged-in apps. Models and harnesses can switch mid-task while memory, skills and tools stay continuous, and it can drive your browser, computer and phone and take work from IM and schedules.

01

TL;DR

libredesk logo
libredeskWorkflow Automation · ★ 3.1k

Self-host a support desk instead of paying for Zendesk or Intercom

Read libredesk full review →
cindy logo
cindyWorkflow Automation · ★ 7.4k

Using an existing Claude Code or Codex subscription through one desktop agent

Read cindy full review →
02

Side-by-Side Comparison

Field
libredesk logolibredesk
cindy logocindy
Category
Workflow Automation
Workflow Automation
Stars
★ 3.1k
★ 7.4k
License
AGPL-3.0
Apache-2.0
Install Command
curl -LO https://github.com/abhinavxd/libredesk/raw/main/docker-compose.yml && curl -LO https://github.com/abhinavxd/libredesk/raw/main/config.sample.toml && cp config.sample.toml config.toml && docker compose up -d
—
Updated
1d ago
1d ago
Open Source
Yes
Yes
Website
↗ Visit
↗ Visit
GitHub
↗ GitHub
↗ GitHub
Tags
customer-support, helpdesk, self-hosted
agent, agent-framework, ai-agent
03

Features

libredesk logolibredesk
01Shared inbox for email, live chat and WhatsApp
02AI assistant that answers live chat from the knowledge base and hands off to humans
03Agent copilot to draft replies and summarize conversations
04Automations, macros, auto assignment and SLA management
05Roles, SSO via OIDC, activity logs, API and webhooks
cindy logocindy
01Claude Code and Codex harnesses with mid-task switching of harness and model
02Memory and skills shared across harnesses
03Browser, computer and phone control
04Bring your own model: Cindy service, existing Claude Code / Codex plans, your own API keys or local models
05Electron desktop and Expo mobile clients, Apache-2.0
04

Use Cases

libredesk logolibredesk
↳Self-host a support desk instead of paying for Zendesk or Intercom
↳Answer common website chat questions with an AI assistant
↳Track response targets and CSAT for a support team
cindy logocindy
↳Using an existing Claude Code or Codex subscription through one desktop agent
↳Planning a task with one model and reviewing it with another
↳Recurring work triggered from IM or a schedule
05

Best For

libredesk logolibredesk
—
cindy logocindy
Trending
FAQ

FAQ

What is the difference between libredesk and cindy?
Both libredesk and cindy are in the Workflow Automation category. libredesk has 3.1k stars, while cindy has 7.4k stars.
Which is better, libredesk or cindy?
The best choice depends on your use case. Choose libredesk if Self-host a support desk instead of paying for Zendesk or Intercom, and cindy if Using an existing Claude Code or Codex subscription through one desktop agent.
Is libredesk free or open source?
Yes, libredesk is open source on GitHub (AGPL-3.0).
Is cindy free or open source?
Yes, cindy is open source on GitHub (Apache-2.0).
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Related

Alternatives to libredesk →Alternatives to cindy →libredesk details →cindy details →