mcp-server-servicenow
Active·★ 25·MIT·Updated 2026-10-21
This MCP server enables AI assistants like Claude to directly interact with ServiceNow instances. It provides 19 tools and 5 resources for managing incidents, CMDB, and update sets, allowing AI to automate tasks through natural conversation instead of manual copy-pasting.
#ServiceNow#MCP Server#AI Assistant#Python#API Integration#Workflow Automation#IT Service Management
01
Features
01Direct AI interaction with ServiceNow instances.
02Comprehensive toolset for ServiceNow Table API, CMDB, System, and Update Sets (19 tools).
03Support for various authentication methods including OAuth 2.1 + PKCE.
04Provides read-only context to LLM clients via 5 MCP Resources.
05Integrated Claude Code plugin with pre-built skills and slash commands for common tasks.
02
Compatibility
Python
Runtime
Verified via docs
ServiceNow
Platform
Verified via docs
FastMCP
Framework
Verified via docs
Claude AI
Client
Verified via docs
03
Quick start
1
$ pip install mcp-server-servicenow
04
Use cases
↳AI-powered incident management and triage within ServiceNow.
↳Automated exploration and analysis of CMDB relationships and health.
↳Streamlined review, risk flagging, and pre-promotion checks for update sets.
↳Interactive discovery of ServiceNow table schemas, field types, and data profiling.
05
Alternatives
mcp-server-polarion★ 17
MCP server for Polarion ALM — read and write documents, work items, test runs, traceability links, and comments from any MCP-compatible AI assistant
python-hwpx-automation★ 68
MCP server for AI agents to read, edit, inspect, and validate local HWPX documents.
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