Zammad-MCP
Active·★ 45·AGPL-3.0·Updated 2026-10-21
An MCP server that connects AI assistants to Zammad, providing tools for managing tickets, users, organizations, and attachments. It supports various installation methods including uvx, Docker, and developer setup. The server offers multiple tools, resources, and prompts for efficient ticket management.
#api-integration#claude-code#customer-support#helpdesk#mcp#mcp-server#mcp-servers#model-context-protocol
01
Features
01Ticket management (search, create, update, add articles, manage tags)
02Attachment support (list, download, delete)
03User & Organization management
04System information (groups, states, priorities, statistics)
05Resources and Prompts for direct data access and analysis
02
Compatibility
Python
Python
Verified via docs
Docker
Docker
Verified via docs
03
Quick start
1
$ uvx --from git+https://github.com/basher83/zammad-mcp.git mcp-zammad
04
Use cases
↳Search for open tickets using search_tickets
↳Create a support ticket with customer details
↳Update and respond to a ticket (get ticket, add article, update state)
05
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