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servicenow-mcp
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servicenow-mcp

Active·★ 269·NOASSERTION·Updated 2026-09-23
★ Hidden Gem

NowAIKit (ServiceNow MCP Server) allows connecting various AI clients like Claude, ChatGPT, and Gemini to ServiceNow. It provides over 450 tools to read, build, query, and automate any ServiceNow instance using plain English commands across ITSM, ITOM, CMDB, HRSD, and more.

servicenow-mcp sits in the Workflow Automation category, so it is usually better judged by workflow fit, deployment style, and team needs than by isolated features alone. Based on the available metadata, it leans most clearly toward Extensive AI client integration (Claude, ChatGPT, Gemini, etc.) with ServiceNow.. A representative use case is Querying and reporting on ServiceNow data, such as active P1 incidents or CMDB health.. The listed license is NOASSERTION. GitHub stars are currently 269. Relevant tags include ServiceNow, AI Integration.

This write-up is based on the project's README and public repository data. We have not hand-tested the tool.

#ServiceNow#AI Integration#Workflow Automation#ITSM#ITOM#CMDB#Model Context Protocol#Node.js
$ Install
$ npm install -g nowaikit && npx nowaikit setup
↗ Visit site★ GitHub
01

Features

01Extensive AI client integration (Claude, ChatGPT, Gemini, etc.) with ServiceNow.
02Access to 450+ ServiceNow tools for comprehensive instance management.
03Natural language interaction for automation and querying.
04Enhanced safety with default read-only operations and opt-in write flags.
05Advanced features like impact analysis and local artifact synchronization.
02

Why choose it

+Extensive AI client integration (Claude, ChatGPT, Gemini, etc.) with ServiceNow.
+Access to 450+ ServiceNow tools for comprehensive instance management.
+Querying and reporting on ServiceNow data, such as active P1 incidents or CMDB health.
+Supports 3 platforms or runtime environments.
03

Trade-offs

!The final decision should still be made through side-by-side comparison with similar tools.
04

Compatibility

Node.js
Runtime
Verified via docs
ServiceNow
Platform
Verified via docs
LLM Clients
Integration
Verified via docs
05

Quick start

1
$ npm install -g nowaikit
2
$ npx nowaikit setup
06

Use cases

↳Querying and reporting on ServiceNow data, such as active P1 incidents or CMDB health.
↳Automating ServiceNow tasks like creating business rules or running ATF suites.
↳Performing impact analysis on tables, fields, or scripts before making changes.
↳Integrating AI assistance into IT service management workflows for enhanced efficiency.
↳Accessing ServiceNow documentation and scripting help through natural language queries.
07

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On this page
01Features02Why choose it03Trade-offs04Compatibility05Quick start06Use cases07Alternatives
aartiq /
servicenow-mcp
↗

ServiceNow MCP server: 450+ tools and 26 AI capabilities for any AI (Claude, ChatGPT, Gemini, Cursor, Copilot). Multi-transport (stdio, SSE, HTTP), A2A, dynamic schema discovery, read-only by default. Free and source available. Part of the NowAIKit suite.

269
Last commit4w ago
StatusActive
CategoryWorkflow Automation
Links
Documentation↗Discussion↗Issues↗Releases↗
Cloud Infrastructure
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