pm-copilot
Active·★ 25·MIT·Updated 2026-05-11
★ Trending★ Code Assistant★ Dev Tooling
MCP server that triangulates customer support tickets and feature requests to help PMs decide what to build next
PM Copilot is an MCP server that analyzes customer support tickets and feature requests to identify convergent themes and prioritize product decisions. It uses signal triangulation, composability with other MCP servers, and a built-in PM methodology to score priorities. Security features include PII scrubbing and audit controls.
#ai-tools#claude#customer-feedback#helpscout#mcp#mcp-server#mcp-servers#product-management
01
Features
01Signal triangulation - matches support tickets against feature requests to find convergent themes
02Composability - works with other MCP servers via kpi_context
03Built-in PM methodology - opinionated scoring based on real product management experience
04PII scrubbing - redacts sensitive data before analysis
05Audit controls - preview mode and metadata logging for transparency
02
Compatibility
Claude Desktop
Claude Desktop
Verified via docs
Claude Code
Claude Code
Verified via docs
Node.js
Node.js 18+
Verified via docs
TypeScript
TypeScript 5.7
Verified via docs
MCP SDK
MCP SDK 1.26.0
Verified via docs
03
Quick start
1
$ git clone https://github.com/dkships/pm-copilot.git
2
$ cd pm-copilot
3
$ npm install
4
$ cp .env.example .env
5
$ npm run build
04
Use cases
↳Prioritizing product features based on convergent customer signals
↳Analyzing customer support tickets and feature requests for theme detection
↳Generating data-driven product plans with business metrics context
05
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Comments
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- Blake LeeMay 22, 2026
Insight quality depends on ticket data quality, but that's true of any PM tool.
- TTaylor ZhangMay 16, 2026
Works with standard support and feature tracking systems.
- PParker AndersonMay 8, 2026
Good for product managers who want AI assistance without custom tooling.
- RRowan HarrisApr 2, 2026
Triangulating customer support tickets and feature requests to generate PM insights is clever.